How it Works

 

Schedule

Consider your train departure time. Browse our shuttle schedules and decide which arrival time works for your trip.


Pickup

Choose a pickup location from one of 8 stops on Queen’s campus or from St. Lawrence College Residence.


Reserve

Book a ride online or by phone.
Call our office at 613.549.8012 from Monday to Friday or Live Chat with our team on weekends from 9am-5pm.


Payment

Payment for your ride must be taken at time of reservation. We accept credit card and most visa-debit card providers.


Boarding

After booking, you will receive a PDF document sent via email confirming your date, time and pickup location. To board your shuttle, simply show the driver the confirmation document on your phone.


Changes

We are happy to make changes to an existing reservation or cancel a pickup as long as you contact us by 5:00pm the day before your scheduled departure.

Please note: Pickups from campus travelling toward VIA require advanced reservations. Return trips travelling from VIA back to campus do not.